Privacy Policy

At Trino Casino, we value the trust and confidence of our players. Protecting your personal information is a top priority, and we are dedicated to handling your data with security, responsibility, and respect. This Privacy Policy explains how we collect, process, and protect your information, ensuring transparency at every step. We encourage you to review this policy carefully to make informed decisions about your gaming experience at Trino Casino.

Data Processing

This Privacy Policy outlines Trino Casino’s compliance with gambling regulations, including the processing of players’ personal information. Such data processing is necessary to provide access to our games, payment services, and account features.

Trino Casino operates under a licensed and regulated operator, ensuring strict adherence to international gaming standards.

Consent to this Privacy Policy is required to use our services. As updates may occur periodically, we recommend reviewing the policy regularly. Continued use of Trino Casino services constitutes acceptance of any changes.

Collection of Information

When using our website, we may collect the following types of personal data:

  • Registration and Communication Data: Information provided during account setup or later communication, such as your name, contact details, and identity documents.
  • Interaction Records: Logs of communications through live chat, email, or other channels.
  • Transaction and Usage Data: Records of deposits, withdrawals, bets, and gaming activity.
  • Compliance Documentation: Verification documents required for regulatory and security purposes.

Usage of Information

The personal information we collect may be used for the following purposes:

  • Processing deposits, withdrawals, and wagers.
  • Providing requested services and customer support.
  • Performing compliance and verification checks.
  • Sending promotional content (with your explicit consent).
  • Meeting legal obligations, including anti-money laundering regulations.
  • Preventing fraud and other unlawful activities.
  • Improving our platform through analysis and research.

Marketing Communications

If you provide consent, Trino Casino may send promotional updates and offers related to our services. You can withdraw consent and opt out of marketing communications at any time through your account settings or by contacting customer support.

Disclosure of Information

Your personal data will never be sold or rented. However, it may be shared under strict confidentiality agreements in the following cases:

  • Within Our Group: To ensure smooth service delivery.
  • With Trusted Partners: For compliance and regulatory purposes.
  • With Third-Party Providers: For services such as payment processing and identity verification.

Data Security and Retention

Trino Casino employs strict security protocols to protect your data in line with industry and legal standards. Your data will be retained only for as long as necessary, including at least five years after account closure, as required by anti-money laundering laws.

Cookies and Tracking

Trino Casino uses cookies and similar technologies to enhance your gaming experience, improve website functionality, and support promotional activities. You may adjust your cookie preferences in your browser settings, though disabling cookies may impact site performance.

Your Rights and Contact Information

As a player, you have the right to:

  • Access the data we hold about you.
  • Correct inaccuracies in your personal information.
  • Request deletion of your data (where legally possible).
  • Object to the use of your data for marketing.

If you have questions or requests regarding your data, you can contact our Data Protection Officer (DPO) by email. Under GDPR, you may also submit a complaint to the appropriate data protection authority.